In addition, there’s been a lot of complaints regarding the download stopping, and the system throwing up a 'gateway timed out' or 'bad gateway' error. How to fix 'gateway timed out' error when downloading macOS Big Sur You may be able to restart the download from there.įinally, try logging out of the Store to see if that restarts the download. Delete them, then reboot your Mac and try to download macOS Big Sur again.Īnd, if that doesn’t work, try opening the App Store and clicking ‘View My Account’ to see if there is anything in the ‘Unfinished Downloads’ section. If you’re still having problems downloading macOS Big Sur, try to find the partially-downloaded macOS 11 files and a file named ‘Install macOS 11’ on your hard drive. It may also be worth switching from a Wi-Fi connection to an Ethernet cable, to ensure your internet connection is as reliable as possible. If you're running low, open up the Apple menu, click 'About this Mac' then go to Storage > Manage and free up some disk space there. To make sure you do, open up the Apple menu and click on 'About This Mac.' Select 'Storage' then check to make sure you have enough space on your hard drive. Typically, a macOS download fails if you do not have enough storage space available on your Mac.

If it has a green dot, then there's no issue, but other colors suggest there's a problem with Apple delivering the update.Īs you can see from the screenshot above, there had been issues with the software update at the time of writing, which have since been resolved.Īnother reason could be that you simply do not have enough space on your computer. There should be a section labelled 'macOS Software Update'. And, if you have an issue that we haven’t covered here, be sure to follow and tweet the details to us so we can help to find a solution. Make sure you check out our how to download and install macOS 11 Big Sur guide for information on safely updating to the new release. We’re here to help fix the most common ones, no matter if it’s your first time installing it and you’re having installation issues, or you’ve got hardware and software that doesn’t work as it should. And, you’ll need help fixing them, which is what we’re here for. Much like with newly released operating systems or updates, Big Sur also came with its share of issues. And, its release coincides with Apple's newly-launched MacBook Air (M1, 2020), MacBook Pro 13-inch (M1, 2020) and Mac mini (M1, 2020), which all use Apple's own M1 chip – a chip it’s been built from the ground-up to take advantage. As the most revolutionary update to Apple’s operating system in years, the macOS 11 Big Sur is a major milestone in macOS history.

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